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Terms & Conditions

KnightAI.Pro ◆ Effective: March 6, 2025 ◆ Last Updated: March 6, 2025
Table of Contents
  1. Agreement to Terms
  2. Services
  3. Payments & Fees
  4. Intellectual Property
  5. Confidentiality
  6. Client Responsibilities
  7. Limitation of Liability
  8. Warranties & Disclaimers
  9. Termination
  10. Governing Law
  11. Changes to Terms
  12. Contact
01 —

Agreement to Terms

By accessing the KnightAI.Pro website at knightai.pro or engaging KnightAI.Pro for any services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you (the "Client") and KnightAI.Pro, operated by Julien Gaumont, based in Quebec, Canada ("KnightAI.Pro", "we", "us", or "our").

These Terms apply to all visitors, clients, and others who access or use our website and services. Specific project engagements may be governed by a separate written agreement or statement of work, which shall take precedence over these general Terms where there is a conflict.

02 —

Services

KnightAI.Pro provides AI and automation consulting services to small and medium-sized enterprises (SMEs), including but not limited to:

  • Workflow automation design and implementation (Make, n8n, Zapier)
  • Custom AI system development and integration
  • Lead generation systems and AI-powered outreach tools
  • Voice AI solutions and conversational agents
  • Web scraping, data extraction, and processing tools
  • Business process analysis and optimization consulting

All services are delivered as described in individual proposals, statements of work, or written agreements confirmed between KnightAI.Pro and the Client. We reserve the right to refuse service to anyone for any reason at any time.

Note: The scope, timeline, and deliverables of each project are defined in a separate proposal or agreement. These Terms govern the general relationship between KnightAI.Pro and its clients in the absence of a more specific written contract.
03 —

Payments & Fees

Payment terms are outlined in individual project proposals or invoices. Unless otherwise agreed in writing:

  • A deposit may be required before work commences, as specified in the proposal
  • Invoices are due within 14 days of issuance unless otherwise agreed
  • Late payments may incur interest at a rate of 1.5% per month on the outstanding balance
  • All prices are in Canadian dollars (CAD) unless otherwise specified
  • Applicable taxes (including Quebec QST and federal GST/HST) will be added where required by law

If a Client fails to make payment by the due date, KnightAI.Pro reserves the right to suspend or terminate services until the outstanding balance is settled. Delivery of final files or access to completed systems may be withheld until full payment is received.

Refunds are handled on a case-by-case basis. Work already completed and delivered is generally non-refundable. If a project is cancelled by the Client after commencement, KnightAI.Pro reserves the right to invoice for work completed up to the point of cancellation.

04 —

Intellectual Property

Upon receipt of full payment, the Client receives a license to use the deliverables produced specifically for their project. The specific terms of ownership and licensing (exclusive vs. non-exclusive, transferable vs. non-transferable) will be detailed in the individual project agreement.

Unless explicitly stated otherwise in writing:

  • KnightAI.Pro retains ownership of all underlying tools, frameworks, methodologies, and generic components used in the delivery of services
  • The Client owns the specific output and deliverables created exclusively for their project, once paid in full
  • KnightAI.Pro may not reuse, resell, or repurpose deliverables built exclusively for a Client to a direct competitor without written consent
  • KnightAI.Pro retains the right to reference completed work in portfolios or case studies unless the Client requests otherwise in writing

The KnightAI.Pro brand, name, logo, and website content are the exclusive property of KnightAI.Pro and may not be used without written permission.

05 —

Confidentiality

Both parties agree to treat as confidential any proprietary, sensitive, or non-public information shared during the course of the engagement ("Confidential Information").

KnightAI.Pro agrees to:

  • Keep all Client business information, operational data, and technical specifications confidential
  • Not disclose Client information to third parties without prior written consent, except where required by law
  • Use Client information solely for the purpose of delivering agreed services

These confidentiality obligations survive the termination or expiration of any service agreement.

06 —

Client Responsibilities

To ensure successful delivery, the Client agrees to:

  • Provide accurate, complete, and timely information required for project completion
  • Respond to requests for feedback, approvals, or decisions within a reasonable timeframe
  • Ensure they have the necessary rights and permissions for any data, content, or systems shared with KnightAI.Pro
  • Use all delivered systems and automation tools in compliance with applicable laws and regulations
  • Not use KnightAI.Pro deliverables for any illegal, harmful, or deceptive purposes

Delays caused by the Client's failure to provide required materials or approvals may affect project timelines. KnightAI.Pro is not liable for delays resulting from Client inaction.

07 —

Limitation of Liability

To the maximum extent permitted by applicable law, KnightAI.Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, business interruption, or loss of profits, even if KnightAI.Pro has been advised of the possibility of such damages.

KnightAI.Pro's total liability to the Client for any claim arising out of or relating to these Terms or the services provided shall not exceed the total amount paid by the Client to KnightAI.Pro in the three (3) months preceding the event giving rise to the claim.

Important: AI systems and automation workflows involve third-party platforms (e.g., Make, n8n, Retell AI, OpenAI, Twilio, etc.). KnightAI.Pro is not responsible for downtime, changes, or failures caused by these third-party services.
08 —

Warranties & Disclaimers

KnightAI.Pro warrants that services will be performed in a professional and workmanlike manner, consistent with industry standards. We will correct material defects in deliverables reported within 14 days of delivery, at no additional charge.

Except as expressly stated above, all services and deliverables are provided "as is" and "as available." KnightAI.Pro makes no warranties, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Guarantees of specific business outcomes, revenue increases, or cost savings
  • Guarantees regarding the uptime or performance of third-party platforms integrated into delivered systems

AI systems may produce unexpected outputs. The Client is responsible for monitoring and validating the outputs of any AI or automation system delivered by KnightAI.Pro before relying on them for business-critical decisions.

09 —

Termination

Either party may terminate a project engagement with written notice. In the event of termination:

  • The Client remains responsible for payment of all work completed up to the date of termination
  • KnightAI.Pro will provide the Client with all work completed and paid for up to the termination date
  • Any amounts already paid for work not yet commenced may be refunded at KnightAI.Pro's discretion

KnightAI.Pro may immediately terminate a service relationship if the Client breaches these Terms, fails to make payment, or uses KnightAI.Pro services for illegal or harmful purposes.

10 —

Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes that cannot be resolved amicably between the parties shall be submitted to the exclusive jurisdiction of the courts located in the Province of Quebec, Canada.

11 —

Changes to Terms

KnightAI.Pro reserves the right to update or modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

For active project engagements, material changes to these Terms will be communicated directly to affected Clients.

12 —

Contact

If you have any questions about these Terms and Conditions, please contact us:

  • Company: KnightAI.Pro
  • Email: contact@knightai.pro
  • Website: knightai.pro
  • Location: Quebec, Canada
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